Ertel and Company has become an invaluable resource to our company over the years. We do not have a full time human resource staff, the responsibilities are shared amongst several employees and contractors. Susan Boyle provides us with unmatched customer service; we utilize her knowledge on a multitude of human resource initiatives throughout the year. Ertel negotiates our health care premiums with our providers and affords us the opportunity to ask many questions on our health care plans. Ertel facilitated our relationship with our current COBRA provider. We appreciate the benefits that Ertel provides us and look forward to working with them for many years to come.
Jared Frood, Chief Operating Officer
True Speed Enterprises
I just wanted to share a quick note and let you know that my husband and I really appreciate the Health Bus that comes to Oldenburg which is provided through our insurance. Everyone is so kind and very informative. It’s really great how quickly we get the results of our tests and then get the tips on how to improve ourselves. Thanks so much!
Al & Jo Butt
Sisters of St. Francis
With all that has happened with health care over the years, I never had to worry as those I worked with at Ertel always were on top of the latest information and kept me informed about what I needed to be doing to stay in compliance. I always know that all I need to do is pick up the phone or send off an email and someone will get back to me with the answer. The staff at Ertel is very knowledgeable in all areas of the health care industry.
One of the best things we ever did for our employees was to sign up with the Wellness Program. The employees, many who never go to a doctor, had the opportunity to go to the Wellness Unit and actually have questions answered by qualified staff. The convenience of an onsite visit with a medical professional is such a plus for our employees.
We have benefited from having a health fair, speakers on various topics, and monthly newsletters. All of these resources enrich the program and are helping our employees make better choices about their health.
Sisters of St. Benedict
We LOVE working with Ertel and Company! Recently the person in charge of benefits for our company left on short notice, while we were switching to a new HRIS platform. Susan went above and beyond by gathering all of our documents, pricing, and contacts together as well as managing the entire process for the vendor side to build the interfaces. I couldn’t have done it without her. Not only have Susan and Chris been great assets to our team, but they work diligently to ensure that our rates remain cost neutral year over year while not sacrificing services to our employees. They are great partners!
Julie A. Stoelting, SPHR, Human Resource Manager
Ertel and Company is fantastic. Every aspect is handled perfectly. From quotes, renewals, answering questions, and the wellness program, providing us with information and keeping us up to date on insurance regulations. I can say I actually look forward to our meetings and the wellness appointments, how many companies can you say that about? It is a pleasure working with Chris, Marianne, Dr. Ertel and her crew, and Jana. I truly cannot say enough good things about this company and employees. They are truly amazing.
Duane Petry, Head of Insurance Committee
Randolph County Government
Our company loves working with Ertel & Company! They have top notch professionals who help us with benefit decisions that align with the marketplace and goals of the bank. They have been able to provide a Mobile Wellness Unit for our employees to get wellness screenings right on the job site. Working with Ertel & Company has really relieved a lot of stress that comes with being an HR professional.
Christy D. Sutton, PHR, Executive Vice President Operations, Sr. Director HR & Mktg.
Napoleon State Bank
The team at Ertel has become like family to us. We couldn’t be more pleased with the service we receive from Chris and Susan. They work hard to secure competitive rates for us and are quick to respond to any questions that may arise. We also value the wellness benefits offered to our employees through the Mobile Wellness Unit. The Ertel team is the complete package – first class people that take great care of us!
Jill Keinsley, HR & Administration Officer, Senior Vice President
First Harrison Bank
I have worked with Ertel and Company for over five years now. We have received excellent service from every member of the staff in all areas. They provide quality service in the areas of health care negotiations with our carrier, setting up new vendors (a new vendor for our life insurance, long-term disability and EAP program) and Health Care screenings. I can call my contact and she is extremely knowledge and skilled in answering all questions. She is always willing to investigate if she does not know the answer and gets back to us in a very timely manner. If she is not available another member of the staff is always willing to step in and provide excellent customer service to us. The health screening staff provides very friendly and caring advice to our employees twice a year which includes the availability of flu and tetanus shots. They are truly helping us to keep our employees healthy and knowledgeable about their health. Ertel and Company is truly a partner of FCN Bank as we navigate the ever-changing health care/insurance world of today.
Karen A. Vieth, Human Resource Manager
FCN Bank N.A., Brookville IN
Ertel & Company has been our benefits and wellness partner since 2012. From working to improve employee health to helping us navigate through ever-changing healthcare regulations, they are an invaluable asset to our company. The Ertel team is always quick to answer questions and resolve any issues that arise, allowing us to focus on running our business instead of worrying about employee benefits.
Nick Colby, President
Colby Equipment Company, Inc.
Ertel & Company has provided service to our staff since approximately 2010. If they feel that any of our health products need re-priced, they do the due diligence and make the best recommendation for our bank. They have made “choosing” the best health products for our staff easy.
Their service is predominant over any other health service that we have received in the last 30 years. Ertel and Company is always there for our best interest. I place full faith and trust in their recommendations. Their staff is superior in responding to our bank needs and in addition, to the individual needs of our employees.
They make staff presentations when needed, are handled professionally, take adequate time to present and answer questions, and will stay as long as necessary to provide all information to our staff.
We have two health screenings per year. Their medical staff will stay here all day and sometimes two days if necessary. They handle each employee/spouse/dependent with the utmost care and go over every detail with them. From a personal standpoint, I know exactly what my readings are, what I need to improve on and I leave with recommendations to make those improvements. These are very personal nurses and doctors that care about your health and your wellbeing. Our staff looks forward to them coming.
Ertel and Company has a Health Risk Management program that helps us to keep health expenses under control and to keep our staff proactive on general health. They provide monthly newsletters with excellent health tips and a binder of information after each health screening that give us a global outlook on the health of our staff.
On behalf of our entire staff at Bath State Bank, I want to thank Ertel and Company for everything that they do and for making our management decisions easy on an expense that is not only important to the bank but to our employees.
It has been a great opportunity to work with their staff and I would highly recommend any company to utilize their services.
George W. Ferriell, President & CEO
Bath State Bank