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Employee Benefits

  • Mike Ertel, MBA
    President

  • Chris Burton
    Advisor

  • Marianne Lambert
    Senior Client Services Manager

  • Susan Boyle
    Senior Client Services Manager

  • Sherri Rhodes
    Client Services Manager & Claims Resolution Specialist

  • Kyle Yamafuji
    Client Services Manager & Data Analyst

  • Stacie Hannaford
    Administrative Assistant

Health Risk Management

  • Amy Kiley Ertel, MD
    Medical Director

  • Sandi Carter
    Director of Health Risk Management

  • Jana McCaskill
    Director of Client Services

  • Lindsay Arellano, MPAS, PA-C
    Physician Assistant

  • Chrissy Hoeg, APN-FNP-BC
    Nurse Practitioner

  • Chris Williams, APN- FNP-BC
    Nurse Practitioner

  • Sherry Monachino, RN, BSN
    Nurse

  • Roxanne Mattox
    Patient Care Assistant

  • Crystal Deering
    Patient Care Assistant

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  • Mike Ertel, MBA

    • Schooling/ experience/ licenses:

    • B.S. Degree in Marketing from Butler University; MBA from Butler University; 27 years in the insurance business.

    • Hobbies/ interests:

    • Focus at this point is really about trying to be a great husband and father while laying a foundation for Ertel & Company to grow and prosper.

    • Favorite Quote/food/book:

    • “Talent is God given. Be humble. Fame is man-given. Be grateful. Conceit is self-given. Be careful.” – John Wooden

    • Favorite Part About Ertel:

    • Meeting great people… getting to know so many interesting business owners, members of management teams and individuals throughout entire organizations. We are blessed to have such a wonderful team that works together to protect our clients from financial hardship and has developed the tools necessary to improve their physical, mental and financial health.

    • Community Engagement:

    • Mike coaches youth basketball and football and is an active member of St. Simon The Apostle.  Mike ensures that Ertel & Company supports many great causes including The Special Olympics, Champ Camp, Reach For Youth, The Ossip Day of Giving and the Mt. Vernon Education Foundation.

    • What our clients think about you:

    • Mike cares about the success of our organization and our people, he has the character, experience and expertise to guide us through what can be “choppy benefit waters” and he always puts the best interests of our organization and employees at the forefront of every decision.

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  • Chris Burton

    • Schooling/ experience/ licenses:

    • B.S. in Business Administration from Butler University; Indiana Life and Health, and Property and Casualty licensed, Chris has worked with Ertel and Company for 12 years and has been servicing accounts in Indiana as a Benefits Advisor for over 30 years.

    • Hobbies/ interests:

    • Chris enjoys spending time with family. He also enjoys biking, fishing, boating, and coaching youth football.

    • Favorite Quote/food/book:

    • “Failure to prepare is preparing to fail” –  John Wooden

    • Favorite Part About Ertel:

    • The client relationships we have developed at Ertel and Company has been the key to our success.  We have such a dedicated experienced team that always puts our clients and their employees first- which is such a key component to our overall company philosophy.  The uniqueness of our complete medical team and our Mobile Medical Units that go directly to our clients is something no other benefit firm offers.  The improvement of overall health with our client’s employees has provided significant reduction in claim cost along with reducing their cost for medical insurance and increasing employee productivity.  We truly feel we are making Indiana healthier one employer at a time.

    • Community Engagement:

    • Chris has coached CYO Football for many years, amongst other sports; Chris is involved at the Holy Spirit Catholic Church.

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  • Marianne Lambert

    • Schooling/ experience/ licenses:

    • BA in Business Management from Xavier University; Indiana Life and Health Licensed; 13 years working with Ertel & Company with a background of 22 years in Corporate Business & Finance.

    • Hobbies/ interests:

    • Marianne enjoys spending time with family, riding bikes, exercising and listening to music.

    • Favorite Quote/food/book:

    • “Attitude is a little thing that makes a big difference.”  -Winston Churchill

    • Favorite Part About Ertel:

    • I enjoy partnering with our clients to help them navigate through the insurance world and bring the best insurance solutions to their employees.

    • Community Engagement:

    • Marianne enjoys participating in local 5K walks and runs in support of community fundraisers.

    • What our clients think about you:

    • Marianne is my go to person for insurance related questions.  She is quick to respond with accurate information.

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  • Susan Boyle

    • Schooling/ experience/ licenses:

    • Indiana Life and Health licensed; Susan has worked with Ertel & Company for 3 years and has been in the insurance industry for over 34 Years.  Susan’s background includes working with an insurance carrier and with a large broker agency before moving to Ertel & Company.

    • Hobbies/ interests:

    • Watching my boys play sports and going to movies.  Spending time with my family!

    • Favorite Quote/food/book:

    • Susan enjoys anything written by Nicolas Sparks!

    • Favorite Part About Ertel:

    • Working with great people and friends, love to help our clients, we have great clients.

    • Community Engagement:

    • Very active in my community helping at the Kenneth Butler Memorial Soup Kitchen, Board Member on the Mt. Vernon Education Foundation, involved in community service, Chair the Education Foundation 5K run each year, involved in putting together the Taste of Mt. Vernon and MVEF Gala to help raise money for the foundation.

    • What our clients think about you:

    • Susan is very knowledgeable about everything insurance, she is an easy and fun person to work with.

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  • Sherri Rhodes

    • Schooling/ experience/ licenses:

    • Indiana Life and Health Licensed; 30 years of experience in the industry; Certified Agent for Individual Plans and Medicare Supplements and Medicare Advantage Plans along with Part D-RX Plans.  Has been employed with Ertel & Company since 2005.

    • Hobbies/ interests:

    • Sherri Enjoys Exercising, Bible Studies , Reading and Concerts

    • Favorite Quote/food/book:

    • “In a World where You can be anything, be Kind.”

    • Favorite Part About Ertel:

    • Client satisfaction is ingrained in Sherri’s work ethic. Taking the extra steps and developing trust is important to her.

    • Community Engagement:

    • Sherri is active in church activities, works Community Day and serves on the Parent/Kids Greeting Team.

    • What our clients think about you:

    • Sherri the insurance broker really helped me a lot!  She was very dedicated and has able to pull strings that helped me save time and money.

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  • Kyle Yamafuji

    • Schooling/ experience/ licenses:

    • Attended Indiana University; Indiana Life and Health licensed; has worked with Ertel and Company since 2016

    • Hobbies/ interests:

    • Kyle enjoys Golfing and watching movies

    • Favorite Quote/food/book:

    • “Do or do not. There is no try” – Yoda

    • Favorite Part About Ertel:

    • Kyle enjoys using creativity and perseverance to deliver the best service possible and especially enjoys building strong partnerships with each and every client.

    • Community Engagement:

    • Kyle participates in the Ossip Day of Giving, where volunteers assist in administering free eye exams and glasses to needy residents of the Indianapolis area.

    • What our clients think about you:

    • Kyle never turns down a challenge and has always brought out of the box thinking to anything that we’ve thrown at him.

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  • Stacie Hannaford

    • Schooling/ experience/ licenses:

    • Ball State University; has worked with Ertel & Company for 3 years

    • Hobbies/ interests:

    • Enjoys hiking and watching movies

    • Favorite Quote/food/book:

    • “Not all of us can do great things. But we can do small things with great love.” – Mother Teresa

    • Favorite Part About Ertel:

    • Stacie enjoys providing great service to make sure every client feels just how important they are to Ertel & Company

    • Community Engagement:

    • Stacie is a firm believer and supporter of the IMPD Clothe-A-Child which provides much needed clothing and footwear to disadvantaged children in Indianapolis.

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  • Amy Kiley Ertel, MD

    • Schooling/ experience/ licenses:

    • Undergraduate education from Butler University in 1993, Received medical degree from Indiana University School of Medicine in 1997, 19 years of experience providing preventative medical care and routine medical services, 12 years as HRM Medical Director.

    • Hobbies/ interests:

    • Amy enjoys spending time with her family and especially enjoys watching the sports and dancing activities between her 5 children.  Amy also loves spending time with Lila and Lacey, the two family dogs.

    • Favorite Quote/food/book:

    • Amy enjoys the book “The Five People You Meet in Heaven”; and her favorite dish is any Italian food.

    • Favorite Part About Ertel:

    • Amy really enjoys the opportunity to make a difference in people’s lives through identifying previously unknown health issues and educating them on ways to improve those issues.

    • Community Engagement:

    • Amy is active with her children’s extracurricular activities and has served as the Mt. Vernon High school basketball and volleyball team mom.  She is also an active member of St. Simon the Apostle Catholic Church.

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  • Sandi Carter

    • Schooling/ experience/ licenses:

    • B.A. from Indiana University in Elementary Education; 8 years in the wellness industry, Welcoa Faculty Certified,  Sandi has worked with Ertel & Company since 2010. She has a background in Property Management where she spent 12 years as a Corporate Trainer.

    • Hobbies/ interests:

    • Sandi enjoys attending her son’s high school and AAU basketball games. She loves exercise classes, long walks and runs, vacations at the beach with friends and family, and taking care of her twin nephews.

    • Favorite Quote/food/book:

    • “Do not be anxious about anything, but in everything by prayer and thanksgiving, make your requests be known to God. And the peace of God that rules all understanding will guard your hearts and minds in Jesus Christ.”

    • Favorite Part About Ertel:

    • Sandi truly enjoys the stories told by our medical team about the people they have helped in the Mobile Medical Center.  These stories are usually repeated back to her by our Ertel & Company clients, which brings the whole process full circle.  The efforts of awareness and education and simply taking the time to ‘hear’ each patient truly makes a difference.  Knowing Ertel & Company are impacting lives is the most rewarding part of the job.

    • Community Engagement:

    • Sandi volunteers at St. Vincent de Paul, St. Gianna Society at St. Simon, and at the St. Simon Festival.  She is the team mom for High School and AAU Basketball leagues.

    • What our clients think about you:

    • Sandi is very passionate, just like a “ball of energy”.  Sandi’s belief and passion for what she does truly comes through in her engagement with the clients of Ertel & Company.

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  • Jana McCaskill

    • Schooling/ experience/ licenses:

    • B.S. in Psychology, minor in Sociology from Taylor University; 13 years of experience in psychology and medical fields; Has worked with Ertel & Company since 2012.

    • Hobbies/ interests:

    • Jana enjoys singing, reading, and spending time with family & friends

    • Favorite Quote/food/book:

    • A Severe Mercy by Sheldon Vanauken

    • Favorite Part About Ertel:

    • Jana loves working with people, being a problem solver and creating an inviting and comfortable atmosphere on the Mobile Medical Center.  “It is an absolute joy to work with everyone at Ertel & Company.  We have an amazing work environment, work ethic and way of collaborating that makes me proud to be a part of this company.”

    • Community Engagement:

    • Jana is very involved at her church – leading worship, singing with children, leading a small group.  She loves volunteering for school activities, especially marching band!

    • What our clients think about you:

    • Jana is reliable, detail-oriented and always on top of things, eager to jump in and tackle any project that is thrown her way.

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  • Lindsay Arellano, MPAS, PA-C

    • Schooling/ experience/ licenses:

    • B.S. in Accounting from Azusa Pacific University, MS, Physician Assistant Studies – Western University of Health Sciences, NCCPA certified.

    • Hobbies/ interests:

    • Lindsay enjoys spending time with family and organic farming in her free time.

    • Favorite Quote/food/book:

    • Lindsay’s favorite Books include To Kill a Mockingbird and Persuasion.

    • Favorite Part About Ertel:

    • Lindsay and the team love working together and especially enjoy working hard to encourage and provide tools to each one of the patients to take steps to being healthier every day.

    • Community Engagement:

    • Lindsay serves as a Small Group Leader as well as a Nursery Team Leader at her local church. She and her family also volunteer with the YMCA.

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  • Chrissy Hoeg, APN-FNP-BC

    • Schooling/ experience/ licenses:

    • Masters in Nursing from University of Indianapolis, Has worked with Ertel since 2014.

    • Hobbies/ interests:

    • Chrissy loves running, doing yoga and spending time with her friends and family.

    • Favorite Quote/food/book:

    • “Do not worry about anything, instead pray about everything.  Tell God what you need, and thank him for all he has done.”  Philippians  4:6

    • Favorite Part About Ertel:

    • “I love working At Ertel & Company for many reasons. My co-workers are wonderful and would do anything to help each other and our patients, our job is different every day and especially our clients, I really enjoy preventative care and helping patients reach goals and improve their health.”

    • Community Engagement:

    • Chrissy coaches softball at Heritage Christian School and also hosts a monthly birthday party with her friends and family for residents of a local assisted living organization “growing old is not for sissies.”

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  • Chris Williams, APN- FNP-BC

    • Schooling/ experience/ licenses:

    • Purdue University Bachelors in Nursing, IUPUI Masters in Nursing, Indiana State University post-masters work. Chris has been nursing for 31 years and a Nurse Practitioner for 23 years.  Certified as a Family Nurse Practitioner and a Pediatric Nurse Practitioner. Chris Has worked with Ertel and company for over 2 years.

    • Hobbies/ interests:

    • Chris enjoys tennis, reading, and spending time with family and friends.

    • Favorite Quote/food/book:

    • No act of kindness, no matter how small, is ever wasted.” -The Lion and the Mouse

    • Favorite Part About Ertel:

    • Chris enjoys the time she gets to spend with her patients in education and motivational support. She loves getting to know her patients, and offer support and empathy to those in need.

    • Community Engagement:

    • Chris participates in many school and church volunteer opportunities.  She is active with the Saint Vincent DePaul Warehouse and Boulevard Food Pantry.

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  • Sherry Monachino, RN, BSN

    • Schooling/ experience/ licenses:

    • B.S. in Nursing from Ball State University, Sherry is a Registered Nurse.  She has been working with Ertel & Company for 3 years.

    • Hobbies/ interests:

    • Away from work, Sherry loves peaceful activities like hikes, kayaking, and reading.

    • Favorite Quote/food/book:

    • “Do the best you can until you know better.  Then when you know better, do better “. -Maya Angelou; favorite book is Left to Tell written by Immaculee Llibagiza

    • Favorite Part About Ertel:

    • At Ertel & Company, Sherry enjoys working with her team to improve the health of patients.  She loves providing information to empower healthier decisions to patients and find fulfillment in discussing obstacles and witnessing the insights that present themselves along with the frequent success stories.

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  • Roxanne Mattox

    • Schooling/ experience/ licenses:

    • BS from Ball State University in Business/ Fashion Merchandising; Roxanne has worked with Ertel & Company for 4 years.

    • Hobbies/ interests:

    • Roxanne loves vacationing with her family, spending time with her friends, working out, listening to music and attending concerts.

    • Favorite Quote/food/book:

    • YOU ONLY LIVE ONCE…but if you do it right… once is enough.

    • Favorite Part About Ertel:

    • “I love love love all of our patients. I love getting to know them and learning about their lives.  And we have the best group of ladies I have ever worked with. They are not only my co- workers but my friends.”

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  • Crystal Deering

    • Schooling/ experience/ licenses:

    • Crystal has a background with many years of home patient care and has been with Ertel & Company for almost 2 years.

    • Hobbies/ interests:

    • Crystal enjoys watching high school and college sports, enjoys traveling the US and cooking for her family.

    • Favorite Quote/food/book:

    • “Get busy living, or get busy dying” – from Shawshank Redemption

    • Favorite Part About Ertel:

    • Crystal enjoys meeting new people all over the state of Indiana, and helping them to live a healthier and happier lifestyle.

    • Community Engagement:

    • Active volunteer at St. Simon The Apostle Catholic Church and Scecina Memorial High School, where her son attends.

© Ertel & Company 2018